Meet the Team
Jane Lambert (RGN) – CEO
Founder of ECG, responsible for the strategic leadership of the company.
I established ECG in 2002 after leaving my post at Milton Keynes Hospital as the Senior Resuscitation Officer. I enjoyed setting this service up within the hospital and developing an improved resuscitation service. ECG then enabled me to further improve resuscitation standards across Primary as well as Secondary Care. My vision was to create mandatory training which was both enjoyable and beneficial to the course attendees year after year, so it didn’t feel such a chore to attend! My future vision is to further improve the accessibility and quality of healthcare training.
“I am passionate about health and wellbeing and I’m also a qualified acupuncturist.”
Jane Lambert (RGN) – CEO
Founder of ECG, responsible for the strategic leadership of the company.
I established ECG in 2002 after leaving my post at Milton Keynes Hospital as the Senior Resuscitation Officer. I enjoyed setting this service up within the hospital and developing an improved resuscitation service. ECG then enabled me to further improve resuscitation standards across Primary as well as Secondary Care. My vision was to create mandatory training which was both enjoyable and beneficial to the course attendees year after year, so it didn’t feel such a chore to attend! My future vision is to further improve the accessibility and quality of healthcare training.
“I am passionate about health and wellbeing and I’m also a qualified acupuncturist.”
Sophie McCracken – Managing Director
I am responsible for developing and delivering the business strategy alongside Jane Lambert and providing operational and clinical leadership to the team.
Patient care has always been my passion and I ensure we deliver the highest level of clinical training to the healthcare professionals we work with. I have over 15 years’ experience of pre-hospital emergency care and worked in various roles as a Paramedic including Mentor, Clinical Team Leader and Manager of the Out of Hours GP Service and Community Responder Scheme.
“When I am not working, I am a busy Mum of 3 (soon to be 4!) children and love to do a spot of baking!”
Sophie McCracken – Managing Director
I am responsible for developing and delivering the business strategy alongside Jane Lambert and providing operational and clinical leadership to the team.
Patient care has always been my passion and I ensure we deliver the highest level of clinical training to the healthcare professionals we work with. I have over 15 years’ experience of pre-hospital emergency care and worked in various roles as a Paramedic including Mentor, Clinical Team Leader and Manager of the Out of Hours GP Service and Community Responder Scheme.
“When I am not working, I am a busy Mum of 3 (soon to be 4!) children and love to do a spot of baking!”
Senior
Management
Steve Berry – Commercial Director
I am responsible for promoting the commercial activity of the company to generate revenue and growth, whilst helping the organisation to scale efficiently and effectively.
With a deliberately broad purview, I’m responsible for; aiding in the development of effective commercial strategies, monitoring budgets and performance, directing marketing operations, and analysing and developing new opportunities to expand the business.
I joined ECG in 2021 after a brief stint as a management consultant. Before that, I spent 20+ years in marketing, working with some of the largest brands in the world.
“Having played football to high level, and obtained my Level 3 coaching license, I continue to play 3 times a week. I also have a passion for cinema, with some describing me as having a near encyclopaedic mind, when it comes to film!”
Steve Berry – Commercial Director
I am responsible for promoting the commercial activity of the company to generate revenue and growth, whilst helping the organisation to scale efficiently and effectively.
With a deliberately broad purview, I’m responsible for; aiding in the development of effective commercial strategies, monitoring budgets and performance, directing marketing operations, and analysing and developing new opportunities to expand the business.
I joined ECG in 2021 after a brief stint as a management consultant. Before that, I spent 20+ years in marketing, working with some of the largest brands in the world.
“Having played football to high level, and obtained my Level 3 coaching license, I continue to play 3 times a week. I also have a passion for cinema, with some describing me as having a near encyclopaedic mind, when it comes to film!”
ECG
Clara Travers – Group Head of People, Performance & Environment
I joined ECG in April 2019. Prior to joining ECG I worked in the cosmetic Industry as a Retail Operations Manager.
I have a passion for people development and creating an inspiring working environment.
“I enjoy travelling, fishing and spending time with my family and friends.”
Clara Travers – Group Head of People, Performance & Environment
I joined ECG in April 2019. Prior to joining ECG I worked in the cosmetic Industry as a Retail Operations Manager.
I have a passion for people development and creating an inspiring working environment.
“I enjoy travelling, fishing and spending time with my family and friends.”
Middle Management
Danielle Anderson – Head of Clinical Services
I am an experienced qualified nurse, my passion for training started very early into my nursing career when I worked within the NHS, I thrived from teaching and mentoring our nurses of the future and less experienced nursing staff. I took this passion and interest to a private Home Healthcare company where I worked as a Clinical Trainer before my commencement here with ECG.
In my free time I love to travel, my most memorable highlight is travelling Route 66 in 2019. I also enjoy cooking and baking.
Danielle Anderson – Head of Clinical Services
I am an experienced qualified nurse, my passion for training started very early into my nursing career when I worked within the NHS, I thrived from teaching and mentoring our nurses of the future and less experienced nursing staff. I took this passion and interest to a private Home Healthcare company where I worked as a Clinical Trainer before my commencement here with ECG.
In my free time I love to travel, my most memorable highlight is travelling Route 66 in 2019. I also enjoy cooking and baking.
ECG
Donna Gilbert – Executive Assistant
I joined the ECG team in October 2020 looking for a new challenge after previously working in finance.
“In my spare time I enjoy spending time with my husband and three children, running and tap dancing”.
Donna Gilbert – Executive Assistant
I joined the ECG team in October 2020 looking for a new challenge after previously working in finance.
“In my spare time I enjoy spending time with my husband and three children, running and tap dancing”.
ECG
Clair Arathoon – Account & Office Services Manager
Responsible for ensuring the organisation, coordination and implementation of training courses.
I recently joined ECG in September 2019 after working as a Lead Dental Nurse and treatment Coordinator. With over 15 years experience in customer care, I was looking for an exciting new challenge.
“In my free time I love to catch up on latest film releases at the cinema, take long walks with my dog and spend time with my family and friends.”
Clair Arathoon – Account & Office Services Manager
Responsible for ensuring the organisation, coordination and implementation of training courses.
I recently joined ECG in September 2019 after working as a Lead Dental Nurse and treatment Coordinator. With over 15 years experience in customer care, I was looking for an exciting new challenge.
“In my free time I love to catch up on latest film releases at the cinema, take long walks with my dog and spend time with my family and friends.”
Operations Team
Natalie Warren – Account Manager
I am responsible for ensuring the smooth booking, planning and general coordination of all training courses. I joined ECG in June 2020 after leaving my previous career in Cosmetics Retail Management.
“I have a really positive outlook on life and live each day appreciating the little things. I am a Harry Potter superfan, and I love nothing more than spending precious time with my family and friends.”
Natalie Warren – Account Manager
I am responsible for ensuring the smooth booking, planning and general coordination of all training courses. I joined ECG in June 2020 after leaving my previous career in Cosmetics Retail Management.
“I have a really positive outlook on life and live each day appreciating the little things. I am a Harry Potter superfan, and I love nothing more than spending precious time with my family and friends.”
ECG
Siobhan O’Brien – Account Manager
I am responsible for ensuring the smooth booking, co-ordination and logistics of all courses.
I joined the ECG team in July 2021. Prior to joining ECG, I worked within the Education and Training Industry for over eight years. Encouraging other to learn new things and progress has always been a huge passion of mine.
In my free time I love to be adventurous and try new things, from visiting new places and trying new foods. I enjoy watching all crime dramas and spending time with family and friends.
Siobhan O’Brien – Account Manager
I am responsible for ensuring the smooth booking, co-ordination and logistics of all courses.
I joined the ECG team in July 2021. Prior to joining ECG, I worked within the Education and Training Industry for over eight years. Encouraging other to learn new things and progress has always been a huge passion of mine.
In my free time I love to be adventurous and try new things, from visiting new places and trying new foods. I enjoy watching all crime dramas and spending time with family and friends.
Ben Moden – Account Manager
I am responsible for ensuring the smooth booking, co-ordination and logistics of Open Courses. In my free time I enjoy spending time with friends & family, travelling and following a range of sports.
Ben Moden – Account Manager
I am responsible for ensuring the smooth booking, co-ordination and logistics of Open Courses. In my free time I enjoy spending time with friends & family, travelling and following a range of sports.
Tom Rowley – Account Manager
Within my role I oversee a couple of clients and look after their daily requirements – ensuring the training they have with us runs smoothly from start to finish.
I come from a sporting background and a lot of my free time is spent playing or watching football!
Tom Rowley – Account Manager
Within my role I oversee a couple of clients and look after their daily requirements – ensuring the training they have with us runs smoothly from start to finish.
I come from a sporting background and a lot of my free time is spent playing or watching football!
ECG
Ana-Andreea Nedelcu – HR Assistant
I am responsible for the onboarding and recruitment process, I joined ECG in January 2022 coming from a logistics background. In my spare time I love gardening, travelling around the country and catching up on films and shows. I plan on visiting every National Trust and English Heritage site.
Ana-Andreea Nedelcu – HR Assistant
I am responsible for the onboarding and recruitment process, I joined ECG in January 2022 coming from a logistics background. In my spare time I love gardening, travelling around the country and catching up on films and shows. I plan on visiting every National Trust and English Heritage site.
Human Resources
Services
ECG
Finance
Mandy Cove – Accounts Coordinator
I am responsible for ensuring the smooth booking, co-ordination and logistics of all courses and I joined the team in December 2020.
I have a varied working background of retail, fundraising and events and look forward to working with this amazing team and challenging myself in this role.
“I have a 20-month old daughter who keeps me on my toes at home, when I have any spare time, I love going for walks, watching football and spending precious time with family and friends. I would love the opportunity to go on a cruise to the Norwegian Fjords and see the Northern Lights”.
Mandy Cove – Accounts Coordinator
I am responsible for ensuring the smooth booking, co-ordination and logistics of all courses and I joined the team in December 2020.
I have a varied working background of retail, fundraising and events and look forward to working with this amazing team and challenging myself in this role.
“I have a 20-month old daughter who keeps me on my toes at home, when I have any spare time, I love going for walks, watching football and spending precious time with family and friends. I would love the opportunity to go on a cruise to the Norwegian Fjords and see the Northern Lights”.
Services
ECG
Marketing
Zoe Collier – Social Media Coordinator
I joined the ECG team in September 2020, having gained over 20 years experience in customer care, working in Banking, Human Resources and Occupational Health and in the storage and logistics industry.
“I love spending time with my family and friends and when I am not with them, I enjoy travelling as much as possible. Iceland and New Zealand being my highlights, but there are still so many countries left on my “must visit’ list”.
Zoe Collier – Social Media Coordinator
I joined the ECG team in September 2020, having gained over 20 years experience in customer care, working in Banking, Human Resources and Occupational Health and in the storage and logistics industry.
“I love spending time with my family and friends and when I am not with them, I enjoy travelling as much as possible. Iceland and New Zealand being my highlights, but there are still so many countries left on my “must visit’ list”.
ECG
Clinical
Project
Management
ECG
Lisa Humble – Clinical Governance Lead
My background is in midwifery, whereby I trained and practiced midwifery, in the North East of England and, for a short time in New Zealand, but I had a baby and decided “home is where the heart is”.
After starting my own family, I made the decision to use my skills and knowledge in a training capacity. I gained my PGCE in secondary education, teaching health and social care, child development and food technology. Teenagers did not really get my sense of humour, so I decided to work with adults!
#I have over 9 years’ experience of training various courses to many professionals, including police officers, healthcare workers, local authority staff and dental practitioners. I particularly enjoy researching information to create new modules to deliver.
“I am passionate about healthcare and training and I wish to bring fun, enthusiasm to all sessions I deliver.”
Lisa Humble – Clinical Governance Lead
My background is in midwifery, whereby I trained and practiced midwifery, in the North East of England and, for a short time in New Zealand, but I had a baby and decided “home is where the heart is”.
After starting my own family, I made the decision to use my skills and knowledge in a training capacity. I gained my PGCE in secondary education, teaching health and social care, child development and food technology. Teenagers did not really get my sense of humour, so I decided to work with adults!
#I have over 9 years’ experience of training various courses to many professionals, including police officers, healthcare workers, local authority staff and dental practitioners. I particularly enjoy researching information to create new modules to deliver.
“I am passionate about healthcare and training and I wish to bring fun, enthusiasm to all sessions I deliver.”
Clinical Management
Laura Kennedy – Clinical Development Manager
I have over 16 years of nursing experience and my background is varied ranging from working in A&E to being a chemotherapy sister to being a lead nurse in a travel clinic. For the last 7 years I have been a school immunisation nurse delivering vaccines to all school aged children so as you can imagine my passion is vaccinations!
I have now decided to move my knowledge into training and am using my skills to assist in the development of the clinical courses and support the clinical trainers and make vaccination training fun!
I have a 13 year old daughter and my interests are cooking, reading and amateur dramatics.
Laura Kennedy – Clinical Development Manager
I have over 16 years of nursing experience and my background is varied ranging from working in A&E to being a chemotherapy sister to being a lead nurse in a travel clinic. For the last 7 years I have been a school immunisation nurse delivering vaccines to all school aged children so as you can imagine my passion is vaccinations!
I have now decided to move my knowledge into training and am using my skills to assist in the development of the clinical courses and support the clinical trainers and make vaccination training fun!
I have a 13 year old daughter and my interests are cooking, reading and amateur dramatics.
ECG
Rosie Joy – Clinical Development Manager – Obesity & Diabetes Nurse Specialist
I am responsible for creating course content and resource packages to enable pharmacy teams and clinics to provide quality services in their communities. I am an experienced nurse with a background in diabetes research, patient education, weight management and critical care.
I came to nursing relatively late in life and was previously a peripatetic music teacher, teaching flute, piano and singing. I took time out to care for my grandmother in the final years of her life, and the fulfilment that brought inspired a change of career. I made the decision to retrain as a nurse in 2011 and embarked on a completely new journey. I started my nursing career in the intensive care unit in York and developed a particular interest in diabetes care, progressing quickly to a diabetes specialist nurse role. Clearly the education bug never left me, and I have been able to enjoy the best of both worlds in my career thus far, by combining an aptitude for teaching and effective communication with my passion for high-quality, compassionate patient care.
“I live in York with my partner and our three cats, Alan, Mabel and Clive. Outside of work, I spend my time knitting, making and growing things, and singing or playing music when I get the chance.”
Rosie Joy – Clinical Development Manager – Obesity & Diabetes Nurse Specialist
I am responsible for creating course content and resource packages to enable pharmacy teams and clinics to provide quality services in their communities. I am an experienced nurse with a background in diabetes research, patient education, weight management and critical care.
I came to nursing relatively late in life and was previously a peripatetic music teacher, teaching flute, piano and singing. I took time out to care for my grandmother in the final years of her life, and the fulfilment that brought inspired a change of career. I made the decision to retrain as a nurse in 2011 and embarked on a completely new journey. I started my nursing career in the intensive care unit in York and developed a particular interest in diabetes care, progressing quickly to a diabetes specialist nurse role. Clearly the education bug never left me, and I have been able to enjoy the best of both worlds in my career thus far, by combining an aptitude for teaching and effective communication with my passion for high-quality, compassionate patient care.
“I live in York with my partner and our three cats, Alan, Mabel and Clive. Outside of work, I spend my time knitting, making and growing things, and singing or playing music when I get the chance.”
Sarah Hope – Clinical Development Manager
Responsible for clinical training as well as reviewing existing and developing new courses.
I joined ECG in March 2018 as a Freelance Trainer and became a full time Clinical Trainer in April 2019. I am a registered Practitioner in Cardiac Physiology and completed my Master’s degree in Echocardiography in 2013. I am passionate about electrocardiography, having spent four years managing the ECG services in a London Hospital. Before working in Cardiology, I completed my BSc in Biological Sciences and worked as a phlebotomist. I am enthusiastic about clinical education and endeavour to provide training that is both informative and fun!
“In my spare time I enjoy travelling, reading and baking.”
Sarah Hope – Clinical Development Manager
Responsible for clinical training as well as reviewing existing and developing new courses.
I joined ECG in March 2018 as a Freelance Trainer and became a full time Clinical Trainer in April 2019. I am a registered Practitioner in Cardiac Physiology and completed my Master’s degree in Echocardiography in 2013. I am passionate about electrocardiography, having spent four years managing the ECG services in a London Hospital. Before working in Cardiology, I completed my BSc in Biological Sciences and worked as a phlebotomist. I am enthusiastic about clinical education and endeavour to provide training that is both informative and fun!
“In my spare time I enjoy travelling, reading and baking.”
ECG
Clinical Trainers
James Calvesbert – Clinical Trainer
I joined ECG as a freelance trainer in March 2020, and have now been given a full time role.
I am an HCPC registered Paramedic, having worked for the East of England Ambulance service for over 10 years.
I gained my Advanced Life Support provider qualification last year through the UK Resuscitation Council, and was nominated for Instructor status.
This conformed for me my desire to pursue a training role, with special interest in resuscitation. I really enjoy supporting peoples clinical knowledge and development, and the opportunities it brings to enhance my own professional and personal skills.
“Better to see something once, than hear about it a thousand times”
James Calvesbert – Clinical Trainer
I joined ECG as a freelance trainer in March 2020, and have now been given a full time role.
I am an HCPC registered Paramedic, having worked for the East of England Ambulance service for over 10 years.
I gained my Advanced Life Support provider qualification last year through the UK Resuscitation Council, and was nominated for Instructor status.
This conformed for me my desire to pursue a training role, with special interest in resuscitation. I really enjoy supporting peoples clinical knowledge and development, and the opportunities it brings to enhance my own professional and personal skills.
“Better to see something once, than hear about it a thousand times”
ECG
Abid Beg – Healthcare Trainer
Responsible for face to face training. I recently joined ECG in December 2019 after 8 glorious years working in the NHS.
My specialisms are within Cardiothoracic Investigations and anything involving the conduction system and ECG’s.
Most recently I worked at Royal Papworth Hospital and felt very privileged to meet HRH The Queen after winning the Care and Compassion Award 2019.
During my time at RPH I trained the majority of new students in ECG placements and heart rhythm analysis which gave me great pleasure and helped me realise my passion for teaching.
“I would love to teach the whole world the importance of smiling more.”
Abid Beg – Healthcare Trainer
Responsible for face to face training. I recently joined ECG in December 2019 after 8 glorious years working in the NHS.
My specialisms are within Cardiothoracic Investigations and anything involving the conduction system and ECG’s.
Most recently I worked at Royal Papworth Hospital and felt very privileged to meet HRH The Queen after winning the Care and Compassion Award 2019.
During my time at RPH I trained the majority of new students in ECG placements and heart rhythm analysis which gave me great pleasure and helped me realise my passion for teaching.
“I would love to teach the whole world the importance of smiling more.”
ECG
Professor Richard Lyon – MBE (MBChB(Hons) MD MRCP FRCEM FCPara FIMC(RCS Ed))
Professor Lyon is an active Consultant in Emergency Medicine and Pre-hospital Care and Associate Medical Director for Air Ambulance, Kent Surrey & Sussex. Prof Lyon holds a personal Chair of Pre-hospital Emergency Care at the University of Surrey and has been honoured by HM The Queen for his services to emergency healthcare.
Prof Lyon has an established research portfolio in pre-hospital resuscitation, trauma care and emergency medicine with an extensive publication record. He has won numerous international awards including the top research award from the European Resuscitation Council. Prof Lyon was a lead doctor for the London 2012 Olympic Stadium and takes a leading role in Event Medicine.
He is an active member of the UK International Search & Rescue Team and has previous experience in the British Armed Forces. Prof Lyon is a current member of the Resuscitation Council (UK) Executive Committee and author of several international guidelines.
Prof Lyon has experience of providing medical advice at the highest levels, to corporations, governments and VIPs. He is a trusted medical advisor at the very highest levels.
Professor Richard Lyon – MBE (MBChB(Hons) MD MRCP FRCEM FCPara FIMC(RCS Ed))
Professor Lyon is an active Consultant in Emergency Medicine and Pre-hospital Care and Associate Medical Director for Air Ambulance, Kent Surrey & Sussex. Prof Lyon holds a personal Chair of Pre-hospital Emergency Care at the University of Surrey and has been honoured by HM The Queen for his services to emergency healthcare.
Prof Lyon has an established research portfolio in pre-hospital resuscitation, trauma care and emergency medicine with an extensive publication record. He has won numerous international awards including the top research award from the European Resuscitation Council. Prof Lyon was a lead doctor for the London 2012 Olympic Stadium and takes a leading role in Event Medicine.
He is an active member of the UK International Search & Rescue Team and has previous experience in the British Armed Forces. Prof Lyon is a current member of the Resuscitation Council (UK) Executive Committee and author of several international guidelines.
Prof Lyon has experience of providing medical advice at the highest levels, to corporations, governments and VIPs. He is a trusted medical advisor at the very highest levels.
Specialised Support
Toni Jenkins – Obesity Nurse Specialist
I’m a qualified midwife and nurse who specialises in the care of people living with obesity. I went through bariatric surgery myself many years ago so have a good understanding of the patient’s perspective. I am working with ECG to support their fully funded weight management training programme and to help pharmacists and other healthcare professionals get started with their new service.
Toni Jenkins – Obesity Nurse Specialist
I’m a qualified midwife and nurse who specialises in the care of people living with obesity. I went through bariatric surgery myself many years ago so have a good understanding of the patient’s perspective. I am working with ECG to support their fully funded weight management training programme and to help pharmacists and other healthcare professionals get started with their new service.
Services
Nitin Makadia – Clinical Governance Pharmacist
Part of the Clinical Governance Team, providing support and guidance on all issues relating to pharmacy to ensure the highest levels of clinical governance are met.
Since registering as a Pharmacist in 1991 I have had 15 years’ experience in community pharmacy management and am now an established Service Development Pharmacist with cross-functional experience across governance, operational, training, commercial, online and commissioning aspects of Pharmacy Services.
“My weekends are often spent with camera in hand, enjoying taking photos at any opportunity I get at shows, exhibitions and concerts. When the ‘kids’ are back visiting from University, it’s always family time!”
Nitin Makadia – Clinical Governance Pharmacist
Part of the Clinical Governance Team, providing support and guidance on all issues relating to pharmacy to ensure the highest levels of clinical governance are met.
Since registering as a Pharmacist in 1991 I have had 15 years’ experience in community pharmacy management and am now an established Service Development Pharmacist with cross-functional experience across governance, operational, training, commercial, online and commissioning aspects of Pharmacy Services.
“My weekends are often spent with camera in hand, enjoying taking photos at any opportunity I get at shows, exhibitions and concerts. When the ‘kids’ are back visiting from University, it’s always family time!”
ECG
Caroline Stimpson – Clinic Manager
Responsible for developing, promoting, and managing the MakeWell clinic and staff as well as being the lead on Clinical Governance and Infection Control.
Caroline Stimpson – Clinic Manager
Responsible for developing, promoting, and managing the MakeWell clinic and staff as well as being the lead on Clinical Governance and Infection Control.
MakeWell Clinic
ECG
Lynne O’Boye – Clinic Coordinator
As Clinic Coordinator, I am responsible for ensuring the smooth booking and coordination of clinical services on a daily basis.
My clinical background has been as a radiographer but over the last 15 years I have gradually diversified into Healthcare Administration.
I believe in compassionate, friendly and effective patient and customer care at point of contact.
All my children have now flown the nest so all my spare time devoted to my two Old English Sheepdogs (and husband) . I love my weekends away in my motor home going on long walks with the doggies and when I get time a bit of cooking.
Lynne O’Boye – Clinic Coordinator
As Clinic Coordinator, I am responsible for ensuring the smooth booking and coordination of clinical services on a daily basis.
My clinical background has been as a radiographer but over the last 15 years I have gradually diversified into Healthcare Administration.
I believe in compassionate, friendly and effective patient and customer care at point of contact.
All my children have now flown the nest so all my spare time devoted to my two Old English Sheepdogs (and husband) . I love my weekends away in my motor home going on long walks with the doggies and when I get time a bit of cooking.
Tel: 0845 423 8993
Email: courses@ecgtraining.co.uk
Our head office address:
The Gatehouse Bradwell Abbey
Alston Drive
Milton Keynes
MK13 9AP
Connect with us:
“I established ECG in 2002 after leaving my post at Milton Keynes Hospital as the Senior Resuscitation Officer. I enjoyed setting this service up within the hospital and developing an improved resuscitation service. ECG then enabled me to further improve resuscitation standards across Primary as well as Secondary Care. My vision was to create mandatory training which was both enjoyable and beneficial to the course attendees year after year, so it didn’t feel such a chore to attend! My future vision is to further improve the accessibility and quality of healthcare training.