About Us

About Us

We provide face-to-face training and multiplatform online training.

Our wide range of healthcare training is designed and delivered to support nurses, doctors, pharmacists, dentists, allied professionals and their teams.

ECG Training ECG was established in 2002 by Jane Lambert, a former NHS Resuscitation Officer, initially to offer resuscitation training. Since then, we have broadened our portfolio of nationwide onsite training. Our face to face courses include resuscitation, vaccination, venepuncture (phlebotomy) and 12 Lead ECG, as well as moving and handling training.

More recently, we have expanded our offer to include online courses and continue to grow the range in response to customer demand. Our online courses include chaperoning, vaccination refresher, anaphylaxis and infection prevention and control. Other subjects include, health and safety, fire safety and soft skills.

All our training courses are regularly reviewed by our Clinical Governance group to ensure the content and delivery reflects current standards, guidelines and legislation. Our large team of clinical and professional trainers offer a wide knowledge base and range of expertise that we can share with our clients.

In 2017 we launched a number of products and services to complement our training courses. We now offer a range of private vaccination PGD’s, PharmaDoctor ETool (travel health services), as well as a range of resuscitation products including defibrillators and pocket masks.

The training courses, products and service we offer mean we can facilitate all our customers’ needs, from individual learning to large NHS, Educational and Pharmaceutical organisations. For more information, contact our experienced Head Office team, who are here to give you friendly and helpful assistance in arranging and facilitating your training needs.



Jane Lambert (RGN) – CEO

Founder of ECG, responsible for the strategic leadership of the company.

I established ECG in 2002 after leaving my post at Milton Keynes Hospital as the Senior Resuscitation Officer. I enjoyed setting this service up within the hospital and developing an improved resuscitation service. ECG then enabled me to further improve resuscitation standards across Primary as well as Secondary Care. My vision was to create mandatory training which was both enjoyable and beneficial to the course attendees year after year, so it didn’t feel such a chore to attend! My future vision is to further improve the accessibility and quality of healthcare training.

“I am passionate about health and wellbeing and I’m also a qualified acupuncturist.”


Victoria Garratt – Business Manager

Responsible for the day to day management of the office and business strategy alongside Jane Lambert CEO.

I joined ECG in 2012 as a trainer, predominantly delivering soft skills courses across primary and secondary care. I have a clinical background, but have also worked as a senior manager in professional standards, project management, and learning and development across the NHS.

“I am also qualified in business coaching, counselling and mentoring, and have a passion for people development, both personally and professionally. I am delighted to be close to completion of my first book on the subject.”



Donna Ashley – Marketing Coordinator

Working on ECG branding, website and marketing activities to ensure consistency, accuracy and to further maintain our quality standards.

In Spring 2016, I joined ECG to work with all team members in supporting the needs of the business. I have a Marketing background in the Leisure and Hospitality sectors and now focus on this area of the business.

“My interest in all things creative includes music, photography and gardening, as well as learning new skills such as upholstery and sewing.”


David Bage (HCPC Paramedic) – Clinical Trainer

Responsible for clinical training as well as reviewing existing and developing new courses.

I have had a varied career with over 14 years’ experience within the Emergency Services as a Police Constable, Police Diver, Diver Medic Technician and as a NHS Ambulance Service Paramedic. I began working as a freelance trainer for ECG in 2015 and I have recently joined the company full time.

“In my spare time I enjoy the outdoors, mountain biking, skiing, scuba diving and photography.”


James Briggs (HCPC Paramedic) – Clinical Trainer

Responsible for clinical training as well as reviewing existing and developing new courses.

I joined ECG in June 2018. Prior to joining ECG, I was a Paramedic for 16 years and worked for West Midlands Ambulance Service, Queensland Ambulance Service in Australia and South Central Ambulance Service. As a Paramedic I’ve worked predominantly in large urban environments, but also did a fair amount of work in isolated rural communities during my time in Australia.

“Outside of work I enjoy running and the great outdoors.”


Janet Brown (RGN) – Clinical Support

Responsible for supporting the office team as a clinical advisor, trainer recruitment and support, as well as reviewing existing and developing new courses.

I joined ECG in April 2016 as a trainer, delivering resuscitation training including BLS, ILS and BLS instructor courses and this year I have become part of the clinical support team alongside Nina. I have been an adult trained nurse for over 40 years, more recently training to be a children’s nurse, a health visitor and a resuscitation council ILS instructor.

“I love a training session that ends with one of the delegates saying that they hadn’t been looking forward to the training but had found it both relevant and fun.”



Carol Camfield (RGN) – Clinical Support

Responsible for supporting the office team as a clinical advisor, as well as reviewing existing and developing new courses.

In 2015, I joined ECG as a trainer, delivering clinical and non-clinical courses including BLS, Venepuncture, Vaccination, Infection Control and Chaperone training, before becoming a part of the clinical support team. I have been a nurse for 16 years across a variety of settings.

“On a personal level, I make a mean chocolate brownie!”


Dr David Carter – Medical Advisor for ECG (BSc Hons (Lond) MB BChir (Cantab) DFSRH DRCOG MRCGP)

Dr Carter read medicine at the University of Cambridge, graduating in 2007. Until summer 2016 he was a GP Partner in North Oxfordshire, where he was also a medical student tutor/examiner and represented his practice at the Clinical Commissioning Group. He now works as a portfolio GP – as a locum, in the urgent-care locality hubs, and for the out-of-hours GP service.

“Dr Carter has a special interest in emergency medicine, is an Advanced Life Support (ALS) provider, and has a substantive role with his local NHS hospital, working in their emergency department.”


Cathy Fagan – Training Coordinator

Responsible for supporting our clients with bookings and trainers in their preparation for course delivery.

I joined ECG early 2015 after a long career break raising my 4 children. During this time, I spent 4 years as a Teaching Assistant, did a Graphic Design Course and volunteered for 18 months at Hazard Alley, taking groups of children around a purpose-built safety education centre. Before having children, I was a Freelance Desktop Publisher.

“In my free time, I play saxophone and guitar in a couple of local bands and used to play drums in a female covers’ band. Love doing anything creative.”



Orlagh Fagan – Business Support

Responsible for post course administration, as well as supporting the recruitment, accounts and coordinator teams.

I joined ECG in 2016 as a young worker, predominantly helping around the office with pack making and have recently changed my role to Business Support.

“I am also a qualified Sports Therapist and work at Action Physiotherapy and for Towcestrians RFC. This is something I wish to grow in the future years.’’


Sam Gibbs – Quality Consultant

Offering expertise to support the business in achieving ISO Quality standards across the organisations.

Sam’s background was in nursing, however she has since gained 18 years’ experience of implementing and auditing management systems across a wider range of business and settings.

“In my spare time you will find me climbing mountains as an Explorer Scout Leader”

Jo Gent – Training Logistics Coordinator

Responsible for coordinating all training equipment and documentation for our nationwide training events.

I joined ECG in March 2018 having spent over 20 years with Northamptonshire Police working in various roles, the most recent being a Team Leader within the Professional Standards Department.

“Fitness and Wellbeing are important to me. I have previously undertaken the Royal Marines Commando Challenge which I hope to repeat. I am a creative person and enjoy amongst other things painting, outdoor photography and gardening. I enjoy singing and when time permits get involved in local Musical Theatre shows.”



Sadie Hursey – PA to Jane Lambert, CEO

Responsible for providing Jane Lambert with administrative support on a day to day basis and also to assist with specific projects.

I joined ECG in January 2016 after having worked for many years with children and young people within social services and education settings. I firmly believe that all people should be given the same opportunities in order to develop and should be encouraged to live their lives to the full.

“I am an avid runner and can be often seen pounding the streets around Milton Keynes and the surrounding areas, and have completed several half-marathons, marathons and a 50 mile ultra.”



Sophie McCracken (HCPC Reg Paramedic) – Clinical Support

Responsible for supporting the office team as a clinical advisor, trainer recruitment and support, as well as reviewing existing and developing new courses.

I joined ECG in 2004 as a trainer, delivering resuscitation training alongside working in the ambulance service. I have over 15 years’ experience of pre-hospital emergency care and worked in various roles as a Paramedic including Mentor, Clinical Team Leader and Manager of the Out of Hours GP Service and Community Responder Scheme.

“I love working with my colleagues in the office and our trainers on the road, ensuring they have everything they need to make our training sessions great and how this in turn ensures patients get the right care.”


Nitin Makadia – Clinical Governance Pharmacist

Part of the Clinical Governance Team, providing support and guidance on all issues relating to pharmacy to ensure the highest levels of clinical governance are met.

Since registering as a Pharmacist in 1991 I have had 15 years’ experience in community pharmacy management and am now an established Service Development Pharmacist with cross-functional experience across governance, operational, training, commercial, online and commissioning aspects of Pharmacy Services.

“My weekends are often spent with camera in hand, enjoying taking photos at any opportunity I get at shows, exhibitions and concerts. When the ‘kids’ are back visiting from University, it’s always family time!”


Nina Preston (HCPC Reg Paramedic) – Clinical Support

Responsible for supporting the office team as a clinical advisor, trainer recruitment and support, as well as reviewing existing and developing new courses.

I have been a registered Paramedic since 2006 and initially joined ECG as a trainer in 2008, delivering BLS, vaccination and BLS Instructor courses. In 2015, I took on the role of Clinical Support to help support and develop the business.

“I have enjoyed branching into the clinical support role, but still thoroughly enjoy delivering BLS sessions and teaching when I can.”


Jenny Rose – Compliance Officer

Ensuring compliance to standards and regulations across the business.

I joined ECG in March 2017 initially to provide administration support before becoming the Compliance Officer in Dec 2017. My background and experience has been gained as a senior manager in third party logistics and supply chain over 18 years. I have experience in a wide range of skills including business process review and audit, project and operational management, empowerment and development of people.

“I am a keen golfer and gardener in my spare time.”



Zara Thomas – IT Consultant

Offering expertise to support the business in achieving its strategic vision in technological learning solutions.

As a business consultant I support a number of organisations with IT based projects to promote business efficiencies. My background is primarily in healthcare as an IT project manager, however my experience also spans the NHS, pharmaceutical and private healthcare sectors, leading in strategy, planning, education and systems administrator.

“In my spare time I enjoy experimental cooking and I am also a governor for a local school.”

Alan Williams – Customer Relations Officer

Responsible for supporting customer needs through email, telephone and social media.

I joined ECG in September 2017 after a successful 10 year tenure in the education sector and graduating in BSc (Hons) Educational Psychology. I am skilled in technical support and maintenance, marketing and website management with over 10 years’ experience in customer care and relations.

“I am a keen traveller and have back packed around most of Europe and most notably India whereby I took part in a deep sea diving excursion and elephant riding.”