Executive Team
Her nursing career began in 1990 on a busy medical ward, progressing to junior sister before becoming an NHS Resuscitation Officer at Milton Keynes Hospital in 1996. This pivotal role ignited her passion for healthcare training, which has shaped much of her professional journey.
Under Jane’s leadership, ECG has grown to deliver nationwide training and clinical services, while Makewell Clinic, launched in 2020, provides local communities with timely access to essential health services often hindered by long NHS waiting lists.
In addition to her leadership role, Jane is a sought-after keynote speaker on neurodiversity, championing inclusive and neuro-affirming practices across healthcare, education, and business. Her contributions to healthcare and advocacy have been recognised with multiple awards, reflecting her commitment to innovation, inclusion, and excellence in patient care.
“I am passionate about health and wellbeing and I’m also a qualified acupuncturist.”
When Natalie is not at work she is mum to her 2 daughters and in her spare time she will be watching quiz shows or documentaries, listening to Podcasts, reading harry potter or doing a jigsaw puzzle.
Outside of work, I’m a proud mum of four and a school governor. I love baking and can often be found in my greenhouse or garden. Family time is very important to me, and I especially value time spent with Jane and the rest of our family.
Patient care has always been my passion and I ensure we deliver the highest level of clinical training to the healthcare professionals we work with. I have over 15 years’ experience of pre-hospital emergency care and worked in various roles as a Paramedic including Mentor, Clinical Team Leader and Manager of the Out of Hours GP Service and Community Responder Scheme.
“When I am not working, I am a busy Mum of 3 (soon to be 4!) children and love to do a spot of baking!”
Senior Leadership Team
I have been with the company for coming up to - 6 years! I have enjoyed every moment.
I am an avid shark enthusiast! I also enjoy crafting with my circuit machine.
I love watching diverse content on YouTube, particularly Mr Carrington, I find his vlogs relaxing. I cherish moments spent with loved ones too.
Her career has included clinical commissioning as Assistant Director for Long Term Conditions in West Essex, where she introduced new community-based services and specialist nursing posts, and later senior roles with Marie Curie as Clinical Area Manager and Head of Practice Development, leading staff development in areas such as dementia care and communication skills.
At Makewell and ECG Healthcare, Helen combines her background in service improvement with her passion for high-quality, compassionate care. She believes that client experience is as important as clinical outcomes – and that every detail matters.
Creating a positive work environment and prioritising well-being is crucial to my role, as it allows our team to flourish and progress in their roles. Becoming a Mental Health First Aider last year has been instrumental to this.
Outside of work I really enjoy cooking, traveling, yoga, baking, photography and anything that allows me to use my creative side as an artist at heart. I absolutely love a night in at home, cosy in front of the fire with my Cavalier King Charles and a glass of red wine.
I joined ECG in 2022 after many years working as a community pharmacist. My career has been varied, and has included time as Superintendent of a local pharmacy chain, and Chair of the Local Pharmaceutical Committee. I love interacting with patients and like to deliver services to a high standard. My time at ECG has been rewarding, and I divide my time between all departments to cover anything ‘pharmacy related’. Since joining the company we now have a GPhC registered pharmacy, and I have completed my Independent Prescriber course so I am able to conduct medication reviews for our mental health team.
Outside work, I am keen to spend time outdoors with my family. I am also learning to play golf which I feel will be a long process.
As Director of Finance, I am responsible for overseeing the Finance Department, managing the accounting and financial reporting, and providing strategic financial leadership. I am passionate about finance, and being a part of delivering excellent, high-quality services to our customers.
At ECG, passion, innovation, and collaboration are at the forefront of what we do, we bounce off each other’s energy which results in an amazing company to work for.
When not working I enjoy running and spending time with my husband and four children.
Operations Team
I have 19 years’ experience in the NHS Ambulance Service, most recently working for London Ambulance Service as a Clinical Tutor and Emergency Medical Technician.
Outside of work I like to cook, play the guitar and listen to music. I’m also a Dad and have 2 daughters who keep me extremely well occupied at the weekends!
Outside of work, I’m a proud mummy to a beautiful little boy and the proud owner of two rescue dogs and three guinea pigs. So yeah, you could say my hands and heart are pretty full—but I wouldn’t have it any other way!
Outside of work, I love spending quality time with my family, exploring new destinations whenever I can, and unwinding with a cozy night in!
The last couple of years I’ve gone from an Accounts Coordinator to now being the Financial Administrator, which is a fantastic role for me, as I love being able to see the process of something come to life. Working for ECG has been life changing for me and I’m so thankful for all the opportunities this fantastic company has to offer, I’m looking forward to the future, in this place, no week is the same and there’s always something special around the corner.
Outside of work, I have a 4-and-a-half-year daughter who keeps me busy and in trouble (most of the time). Some may say I’m addicted to country music; I would say I have a passion for it, and you can find me listening to it most days (if my office colleagues will let me). I’ve just started paint-by-numbers, I have no artistic skills, but you don’t need them if it’s already drawn for you....
I look forward to work every single day with the new challenges that arise, pushing boundaries and seeking continual development.
A part of my role is managing our Open Course model, which I thoroughly enjoy. Being able to develop a model to further increase the satisfaction of our valued customers fills me with a strong sense of joy. We at ECG are always seeking to exceed expectations.
Outside of ECG I am a season ticket holder for Sunderland AFC. I also enjoy attending a range of gigs, travelling the world and completing long hikes whatever the weather. Being able to experience the latter with friends/family always make the occasion special.
I have a background in care and ECG even provided my Moving & Handling Training when I worked in Milton Keynes Hospital. Joining the team was an easy decision!
Outside of work, I’m an avid runner. In the office you will often catch me chatting about my next race. I’ve completed four half marathons so far and have my sights set on many more — including my first full marathon in April 2025!
In my free time I love spending time with my family and friends- I even work alongside one of my sisters here at ECG. I am passionate about health and fitness, especially running. I have run 2 half marathons and am currently training for my first full marathon in April 2025!
Trainers
