The days went really well and I had some really good feedback from the delegates. They were really engaged and D really made the sessions interesting and fun. His knowledge and experience both clinically and in training really showed making the information given useful and relevant.

The equipment was really good, I have not seen the infant dolls used for the CPR and this really hit home with the delegates the differences in technique.

It was great that they get the certificates as part of the day, in the past we had issues getting them to all the delegates after the event.

Laura Jones
Learning & Development Manager
Well Pharmacy, UK

ECG are a fantastic organisation to work with and are always accommodating to our business needs.

The management team attend to our requests without hesitation and are able to respond to any queries we may have within our agreed timescales. The quality of the training that is delivered by the ECG trainers is excellent! They are clear, accurate and very approachable, ensuring that the highest standards of training are delivered.

Quotes from our pharmacists who receive training:

“Excellent manner and very understandable.”
“Put serious information across in a very pleasant and light-hearted manner.”
“Knowledgeable instructor with plenty of real life examples helping to put things into context.”
“Excellent, engaging session. Good refresher.”
“Very good/useful and up to date knowledge provided.”

Meera Joshi
Professional Development Designer
Professional Development Team, Boots UK

We have worked with ECG for a number of years now, they have provided us with services in delivering training to a wide number of our store colleagues in a range of subjects, including First Aid, giving vaccinations and using defibrillators.

ECG’s trainers have always provided an exceptionally high quality of training, bringing fascinating real-life experience to the classroom and really engaging with our delegates, who in turn always give great feedback on the sessions.

ECG have always proved to be a fantastic company to work with, no problem is ever too big, and no timescale too tight. I always have confidence that the product discussed with Jane and the team will be exactly what is delivered to our delegates.

Learning & Development Partner
Lloyds Pharmacy, UK

Good Afternoon,

Like always, your trainer was amazing, everyone that works with him always gives the same feedback as he is a great trainer and makes it interesting.

Many Thanks

Gemma Lawrence
Clinical Nurse Manager

BPAS, Richmond Unit

Thank you for your email. All went well with our BLS, ANA and AED training, and I am grateful as always for the extremely pleasant people that you send to us to provide this training.

All of our clinicians who do this on an annual basis are delighted when your capable staff can inject some interest and enthusiasm into an otherwise not so exciting topic!

Both your team were helpful, polite and well informed.

We will definitely be rebooking for other occasions, and we have in fact used your organisation for quite a lot of training over the last 4 years, and will continue to do so.

Liz Sims (Mrs)
Deputy Practice Manager

The Maltings Surgery, St Albans

Many thanks for the Training that took place in January.

You certainly met our expectations.
We were treated fairly and respectfully.
We will certainly book you again for training next year.

The team all felt that J was a very good trainer and the session went well , J was very approachable and open to answer all the questions put to him. The training was done in a way that was easy to understand. Again many thanks.

Tina Gray
Treatment Unit Manager

BPAS, Milton Keynes and Northampton Central, UK

The training provided by M was excellent and more than met our expectations. We were treated very fairly with regard to equality and diversity. M listened to the problems we face and was able to help with solving them and minimising any risk. We all went away from the sessions feeling they had both been very beneficial.
We will definitely be in touch when we need further training.

Jenny Nolan
Registered Nurse Manager
Lawrence Home Nursing Team, Chipping Norton

Hello, I had the pleasure of being in the training session yesterday evening given by one of your trainers, C.
I just wanted to pass on my thanks to C for such a professional, excellent and very informative training session, I think I speak for all of us that attended that C is very passionate about her work and explains things so we could understand and enjoy. You have a great employee there who represents the company very well.
I felt I needed to write in and let you know how good she is and pass on my thanks.
Kind regards.

Toni Rampello
PPG, Red House Surgery

Hello ECG training,

Brilliant service as always and the course exceeded the expectations of the delegates.

Thank you.

Samantha Wiltshire
Education and Apprenticeship Manager
NHS Foundation Trust, South London and Maudsley

Just wanted to say a big Thank You for the excellent training your guys carried out for us on Tuesday.

All of our GPs that attended commented on how interesting and lively the trainers made their experience, which for something they have to do annually is sometimes quite difficult to achieve!

As with all of our previous training from your organisation we were delighted with both the course content and the high quality of the trainers.

I will definitely be back in touch with you again soon about our future training needs

Liz Bonner
Reception Manager
The Maltings Surgery, St Albans

We had a blast! They were absolutely fab, so in answer to your questions:

  • Were the trainers professional in their approach & delivery? Yes
  • Did the content and timing of the training meet your needs? Yes
  • Is there anything you feel we can do to improve our training & service offer for you? No

The only problem I have now is that my partners asked me to never book anyone else and can we have them back next year – they said they were excellent and learnt loads, even though this is something we do every year they got so much out of the session – they were all very happy!
So please pass on my thanks again to the guys and book them in for next year!

Debbie Ratu
Business Manager
Verney Surgery, Buckingham

All the elements of mandatory training provided by ECG Ltd are very well received and we continue our business relationship with ECG Ltd in the provision of Basic Life Support.
I am completely confident with ECG Ltd training provision and assured that we receive excellent value for money and I would not hesitate to recommend this company.

Alison Drage
Assistant HR Director
Central and North West London NHS Foundation Trust, UK

We have worked with ECG Ltd for the last 5 years and been delighted with the professionalism and impact of their excellent training. Feedback has always been great and their First Aid for Children training sessions remain as popular as ever.

Dr Clare Bailey
Parenting Matters, UK

Some examples of comments from feedback forms:

The training was excellent, everyone was happy and felt it was the best yet.

The trainers appreciated that this was an update and approached each issue with a fresh twist, the timing and content was superb.

It was succinct but informative and kept everyone involved.

We all really enjoyed the training last week, the trainers were professional and very knowledgeable and were able to alter training times to suit certain staff who had to leave early. I feel the training you offer is exceptional; trainers are very experienced and confident in what they are teaching.

Please pass on my thanks to H and D as they were very good and up to date. H is a natural instructor and both of them injected a sense of fun and humour into their training. I think the staff are still buzzing, same again next year please.

Thoroughly excellent and enjoyable. I doubt anything could be done to improve it. I look forward to it again!
Dr Hart,
Headlands Surgery, UK