ECG are a fantastic organisation to work with and are always accommodating to our business needs.
The management team attend to our requests without hesitation and are able to respond to any queries we may have within our agreed timescales. The quality of the training that is delivered by the ECG trainers is excellent! They are clear, accurate and very approachable, ensuring that the highest standards of training are delivered.
Quotes from our pharmacists who receive training:
“Excellent manner and very understandable.”
“Put serious information across in a very pleasant and light-hearted manner.”
“Knowledgeable instructor with plenty of real life examples helping to put things into context.”
“Excellent, engaging session. Good refresher.”
“Very good/useful and up to date knowledge provided.”
Professional Development Designer
Professional Development Team, Boots UK
We have worked with ECG for a number of years now, they have provided us with services in delivering training to a wide number of our store colleagues in a range of subjects, including First Aid, giving vaccinations and using defibrillators.
ECG’s trainers have always provided an exceptionally high quality of training, bringing fascinating real-life experience to the classroom and really engaging with our delegates, who in turn always give great feedback on the sessions.
ECG have always proved to be a fantastic company to work with, no problem is ever too big, and no timescale too tight. I always have confidence that the product discussed with Jane and the team will be exactly what is delivered to our delegates.
Learning & Development Partner
Just wanted to say a big Thank You for the excellent training your guys carried out for us on Tuesday.
All of our GPs that attended commented on how interesting and lively the trainers made their experience, which for something they have to do annually is sometimes quite difficult to achieve!
As with all of our previous training from your organisation we were delighted with both the course content and the high quality of the trainers.
I will definitely be back in touch with you again soon about our future training needs
Reception Manager The Maltings Surgery, St Albans
We had a blast! They were absolutely fab, so in answer to your questions:
- Were the trainers professional in their approach & delivery? Yes
- Did the content and timing of the training meet your needs? Yes
- Is there anything you feel we can do to improve our training & service offer for you? No
The only problem I have now is that my partners asked me to never book anyone else and can we have them back next year – they said they were excellent and learnt loads, even though this is something we do every year they got so much out of the session – they were all very happy!
So please pass on my thanks again to the guys and book them in for next year!
Business Manager Verney Surgery, Buckingham
All the elements of mandatory training provided by ECG Ltd are very well received and we continue our business relationship with ECG Ltd in the provision of Basic Life Support.
I am completely confident with ECG Ltd training provision and assured that we receive excellent value for money and I would not hesitate to recommend this company.
Assistant HR Director, Central and North West London NHS Foundation Trust
We have worked with ECG Ltd for the last 5 years and been delighted with the professionalism and impact of their excellent training. Feedback has always been great and their First Aid for Children training sessions remain as popular as ever.
Dr Clare Bailey
Director, Parenting Matters
Some examples of comments from feedback forms:
The training was excellent, everyone was happy and felt it was the best yet.
The trainers appreciated that this was an update and approached each issue with a fresh twist, the timing and content was superb.
It was succinct but informative and kept everyone involved.
We all really enjoyed the training last week, the trainers were professional and very knowledgeable and were able to alter training times to suit certain staff who had to leave early. I feel the training you offer is exceptional; trainers are very experienced and confident in what they are teaching.
Please pass on my thanks to H and D as they were very good and up to date. H is a natural instructor and both of them injected a sense of fun and humour into their training. I think the staff are still buzzing, same again next year please.
Thoroughly excellent and enjoyable. I doubt anything could be done to improve it. I look forward to it again!
Dr Hart, Headlands Surgery