Customer Care

£39.00 inc VAT

Learn about what constitutes good and bad customer service, and why it matters.

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Description

Customer Care

The course will identify the values and beliefs needed to create a culture of excellent customer service, a knowledge of what is required to communicate a positive attitude, and how to work effectively with both internal and external customers.

Duration – 3 hours

Location – ECG Offices, Cosgrove near Milton Keynes.